Effective Date: 28/07/2025

This Privacy Policy applies to both the St Agnes Boating website (www.stagnesboating.co.uk) and the St Agnes Boating mobile applications (iOS and Android).

St Agnes Boating is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of UK data protection legislation and to platform-specific policies such as Google Play's User Data Policy and Apple’s App Store Guidelines.

---

Section A: Website Privacy Policy

1. Information We Collect

When you use our website or place an order, we may collect:

• Your name, address, and email address (required for order processing)
• Payment details (processed securely via Stripe)
• Cookies and usage data for analytics and session management

You have the option to withhold non-essential information during checkout.

2. Use of Information

We use your personal information solely to:

• Process and fulfil your order
• Respond to enquiries
• Improve the website experience

We do not collect sensitive personal information unless you knowingly provide it. We do not sell, rent, or exchange your personal data with any third party, beyond what is necessary for secure payment validation.

3. Data Security

We follow strict security procedures in the storage and disclosure of information to prevent unauthorised access, in accordance with UK data protection law.

4. Cookies

We use cookies as part of our standard business operations. These may include:

• _ga – Google Analytics (metrics and analytics)
• __stripe_mid, __stripe_sid – Stripe payment session cookies
• csrftoken – Used to prevent cross-site scripting
• sessionid – Maintains logged-in session state

You may control or delete cookies via your browser settings. Most modern browsers allow you to block third-party cookies or clear all cookies manually.

5. International Data Transfers

In order to process card transactions, your data may be verified by payment processors (such as Stripe) outside the European Economic Area (EEA). It will not be transferred internationally for any other purpose.

6. Contact and Data Accuracy

You can check, update, or request deletion of your personal information by emailing us at john@stagnesboating.co.uk.

---

Section B: Mobile Application Privacy Policy (iOS & Android)

1. Information We Collect

When using our mobile apps, we may collect:

• Account information: Name and email address when creating an account
• Booking data: Trip selection, dates, and other booking details
• Session data: Session ID used for managing secure logins
• Device information: Device type and OS version for support and troubleshooting

We do not request or access your device's location, camera, storage, or other sensors.

2. How We Use Your Data

Your information is used to:

• Create and manage your account
• Handle bookings and send confirmations
• Improve app functionality
• Provide user support and troubleshoot issues

We do not use your personal information for advertising or marketing purposes.

3. Third-Party Services

We use the following trusted services in our app:

• Stripe – For secure payment processing. Stripe may collect data in accordance with their privacy policy.

No other third-party SDKs (such as Firebase, Ads, or Facebook) are used.

4. Your Rights

You may:

• Update or correct your account details
• Request deletion of your account and associated data

To do so, please email john@stagnesboating.co.uk.

5. Children's Privacy

Our app is not designed for children under the age of 13. We do not knowingly collect data from minors.

6. Compliance

This app complies with:

• Google Play Developer Program Policies
• Apple App Store Review Guidelines
• UK GDPR and the Data Protection Act 2018

---

Updates and Contact

This policy may be updated from time to time. We encourage you to review it periodically.

If you have any questions or concerns regarding this policy, please contact:

St Agnes Boating
Email: john@stagnesboating.co.uk
Website: www.stagnesboating.co.uk